Authorities are still investigating that suspicious fire that damaged the state’s Department of Human Services building in Murphysboro.

Since the October 19 fire, DHS employees have been set up at a command center in the parking lot to try to help anyone who arrives at the building without realizing that it is closed. That command center will be stopping operations today.

Those who had appointments in Murphysboro have had those appointments rescheduled and in some cases, deadlines were extended. All the mail sent to the Murphysboro office is being forwarded.

Family Community Resource Center customers who need to contact a caseworker may continue to call the Murphysboro FCRC phone line at 618-687-1705. There is also information available online.

Here are the four nearest IDHS:

  • Randolph FCRC:  870 Lehman Dr., Chester, IL 62233
    • Phone: (618) 826-4459
  • Franklin FCRC: 1602 N. Main, Benton, IL 62812
    • Phone: (618) 439-4351
  • Williamson FCRC: 1107 W. DeYoung, Suite 20, Marion, IL 62959
    • Phone: (618) 997-6591
  • Union FCRC: 1000 N. Main, PO Box 559, Anna, IL 62906
    • Phone: (618) 833-2118

Division of Rehabilitation Services customers who need to contact a counselor or caseworker should call the Anna Field Office at 618-833-5115. The agency also has information available online.

  • Anna DRS Field Office, 1000 North Main Street, Willow Hall – Suite A, Anna, Illinois 62906
    • Phone (618) 833-5115   TTY (888) 460-5140

Home Services Program customers and individual Providers may drop off time sheets and pick up additional HSP materials at the Southern Illinois Center for Independent Living at 2135 West Ramada Lane in Carbondale, Ill. You can call them at 618-457-3318.

DHS customers applying for SNAP benefits can do so immediately by applying online at ABE.illinois.gov or they can call the ABE Customer Call Center and apply over the phone at 1-800-843-6154.